We know culture eats strategy for breakfast. We also know culture can drive innovation, business performance, corporate ethics and staff engagement and retention.

Do boards spend enough time on it? Almost certainly not.

Central Bank Digital Currencies (CBDCs) have the potential to materially impact industries – including payments – as well as dramatically increase the risk of bank runs and create serious questions about data privacy and security. If you’re catching up on CBDCs, this is what you need to know.

Remote and hybrid – the untold challenges to diversity, equity and inclusion

Without the right approach and structure for equitable pay and promotion, a hybrid model has the potential to hinder rather than support companies’ diversity, equity and inclusion goals.

Most organisations focus on current customers – at least the most significant (or noisy).

Looking to grow outside of your home market? Here’s the minimum you need to consider.

Where does this leave the payments industry? For those ready for it, the reduction in cash and increase in contactless in bricks and mortar shops as well as the increase in ecommerce means opportunities to grow – but only by delighting customers and meeting or exceeding their changing expectations. I

These steps will help ensure the UK remains a global bastion of fintech, thereby dispelling any notion of a ‘techxit’.

Partnerships offer a valuable route for companies wanting to expand overseas, whilst also wanting to limit the risks associated with such development at a particularly volatile time in the global outlook. By collaborating with another business, rather than attempting to go it alone, companies stand to benefit in a number of areas.